Privacy Policy

Privacy Policy

Use of Personal Information & Privacy (GDPR ACT)

We maintain your personal information private and confidential and without your authorization we don’t share it with other services what so ever. We have applied technology and security features and stringent policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and inappropriate use or disclosure. Please contact us on support@voye.in if you have any queries in this.

Reference to booking transactions, voye homes and and/or its, employees, agents and permitted assigns will accumulate the following personal sensitive information from you while transacting through voye homes. voye homes does not share or trade upon any of the above collected information without the permission of the user or customer at any time.

Name/ Sex / Phone Number / Address / Date of birth

Collected information from the users/customers is put to the following use:

Consumer name, address, phone number, traveller name and age are shared with applicable care takers for the purpose of reservation, services and hassle free check in. Information like Mobile no, email address and postal address may be used only for promotional purposes of voye homes, unless the customer/user "opts-out" of such use.

 

Social Networking Sites content (SNS)

voye homes do not monitor any Social Networking Sites content (SNS) for any purpose, including but not limited to, for accuracy, legality or non-infringement and voye homes is not accountable for any SNS content posted / tagged by customers, general public, service providers and any third party affiliates etc.

 

Payment Security Regulations

voye homes use India’s most trusted digital payment systems PayTM and Razorpay as our online payment gateway contractor. Visa, Master and American Express Card payments are processed through an online payment gateway system. Bank will permit the card transaction directly without any information passing through us. Credit Card Details and Net Banking Details or any other banking / payment details are generally collected directly by the payment gateways and banks but not by voye homes. If the payment is declined for whatsoever reason, alternative payment instructions must be send to voye homes again and confirm successful payment; else, the order is liable to be cancelled. It is customer’s duty to notify us about the payment failure.

 

Copyrights and Trade Mark Regulations

Our Website / Social Media contain number of registered logos, service marks and "voye homes" whether owned/used by " voye homes ". By exhibiting them on this Site, voye homes is not permitting anyone, any license to use those registered logos, service marks, or trademarks. Any unlawful use of the Content may disrupt copyright laws, trademark laws, the laws of privacy and publicity, civil and criminal statutes. Contents on our Site, including (but not limited) to audio, images, software, text, icons, videos and such like, are secured by copyright under international contracts and intellectual property laws. We do not permit anyone to use or permit the Content, excluding as stated herein. You approve to follow all instructions on this site restraining the way you may use the Content.

The content and information displayed on this Website (including but not limited to, price and availability of services), as well as the infrastructure used to deliver such content and information, is proprietary to voye homes or our property owners. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you approve not to otherwise modify, copy, distribute, spread, exhibit, perform, replicate, distribute, certificate, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

 

External Relationship

There is no agency, partnership, joint venture, or franchisor-franchisee relationship between voye homes and any user / Service Provider of the Platform.

 

Arbitration

If any dispute arises between You and voye homes during your use of our Website or you’re dealing with the "voye homes" in relation to any activity on the Website, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and all the rules and regulations, terms and conditions, and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by voye homes. The Arbitration & Conciliation Act, 1996 and IT Act 2000, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The place of arbitration shall be at High Court of Kerala, Kochi. Your obligations to pay the Payment Fees shall not be suspended during the arbitration proceedings.

 

Jurisdiction

voye homes hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those where it is operating its offices. voye homes considers itself and intends to be subject to the jurisdiction only of the High Court of Kerala, Kochi, India.